Email support jobs work from home 2021 tutorial and tips. Chat customer service home-based jobs that hiring right now.
It wasn’t too long ago that you’d have to pick up your phone any time you needed to ask a question as a customer.
Whether it was a billing inquiry, product return, or general support question, if you wanted any help, you needed to call in. Fast forward today, you can initiate contact with companies in a number of ways — chat, email, and even social media.
In today’s article, we going to talk about email support jobs from home by the end of this, you will know how does it work? How much they pay you? And important of all is it really worth your time or not we about to find out so sit back relax and drink some coffee.
➡️ List Companies Hire Email Support ⬅️
Why does email support matter to customer service?
Email support is convenient for customers because it allows easy access to communication. the customer can send an email message at their convenience, and the company responds as quickly as it’s able.
The customer does not have to wait on hold or endure an inconvenient or crazy long phone conversation. Or even have to deal with an automatic system. It’s freaking annoy when you have to deal with the machine.
With further do, here’s list of websites paying more than the usual market standards and hiring right now
Outplex
This is a reliable place to look for legit email support jobs for a long time. They are offering both full-time and part-time opportunities With more than 25k certified customer support agents onboard, they have a plan to expand globally in near future.
You should have at least 50 WPM typing speed with absolute accuracy. Besides, you should also have an excellent grip over the English language to ensure seamless communication with clients.
The competition is pretty tough as they get more than 2k new joining applications each week. So, you need to be top-notch to crack it.
Academically speaking, you should have a high school degree or equivalent. And technically, an updated computer with a stable Wi-Fi connection will do great. But even after satisfying all these criteria, you need to go through complete background verification before they give you the final approval.
Github
If you are a software and app enthusiast, you must have already known this company. It is a platform where talented software engineers, coders, and programmers collaborate. You can just call it a social media platform for coders where they share and exchange programming codes.
But yes, this company is also known for its seamless customer care. And now, you can become a part of their team as they are now offering email chat support jobs.
Besides an excellent communicative proficiency, you should also have previous experience handling open-sourced programs. Your selection chance will further increase if you have previous experience in handling tech clients.
Right now, this company is offering many support opportunities including account support and tech support. And in both these positions, you will get a market-standard hourly rate. But the best part; you are entitled to have complete healthcare coverage and paid vacancies from the company itself.
Ibotta
Cashback! A simple word that can give you an instant smile. Whenever you shop anything, you can earn cashback from this amazing platform called Ibotta. And with their revamped look, it is now easier to find region-specific offers and shopping discounts. All you need is to upload your shopping receipt to get the cashback on your account.
Ibotta automatically verifies and pays cashback for each qualified purchase. But with a huge client base and recent tie-ups with eCommerce associates like Amazon and Walmart, it is now in a constant search for enthusiastic people looking for email support jobs.
This company already transferred more than $900 million to its people accounts. So, you don’t need to worry about the timely payment.
Although they don’t have fixed freelancing positions, Ibotta frequently has remote job openings for its customer care segment. Like this right here:
The hourly rate is higher than the market standard. Besides, Ibotta also offers other benefits like paid leave and incentives.
Capital Typing
Capital Typing entered the global market with services like transcription, translation, and data entry. However, they are now venturing deep into other business solutions like customer support, administrative support, and tech support. And for that, they now have frequent openings for their chat and email support jobs.
You mainly need to solve the queries of their customers while working. Besides, you may also have to troubleshoot their problems and give them solutions to make a great customer experience.
This company offers both part-time and full-time opportunities. But yes, you need to check their career page regularly as the demand is high. Many of their openings also have additional benefits and incentives to ensure the overall wellbeing of their workers.
Live Sales Staff
This is truly the best one where you can get a high-paying email and chat process jobs. As the company itself tells, it has the “highest quality North American operators” onboard. So without even telling, you must have understood that you need to be top of the line to crack this opportunity.
This company supports all the major ERPs and CRMs including Salesforce and Zendesk. So, if you have previous experience with these, the golden ticket is just a step ahead.
Besides having great communication skills and native-level English speaking proficiency, you also need to have a good typing skill to get selected.
You can surely do it from your home office if you great internet connectivity and an updated laptop or PC. But yes, you still need to go through a 14-day fully-paid training period after selection.
Although there is no fixed hourly rate, you can surely get around $10/hour. The hourly payout largely varies depending on the project, your skill, and your completion rate.
Several independent agents already reported that they are currently earning around $500/month while working for this company.
Liveworld
All corporate giants are now battling for their social media spaces as they all want to create a strong brand presence. Live World is one such company that helps corporates to achieve this.
And as a part of this company, you mainly need to collect customer feedback, solve their queries, and assure seamless customer support round-the-clock.
As we all know, good communication skill and excellent typing speed is a must for these WFH email support jobs. Besides, you need just an updated PC with high-speed internet connectivity to get started.
Right now, this company is offering mainly two remote vacancies; social media agent and associate creative director freelancer.
You will get a market-standard hourly rate as a freelance worker for Live World. Additionally, you are also entitled to medical, dental, and vision insurances from the company itself.
Believe it or not, this company not just allows flexible work hours but also offers 401(k) and stock options.
VIPdesk
VIPdesk helps provide customer service for businesses around the globe “however, wherever and whenever customers need it.” Today, many brands rely on this company to help provide highly personalized service.
Many of their at-home customer support jobs include everything from inbound phone calls to social media, SMS and even email support.
Like a lot of these options, you will have to filter out your results, but I can say this to you that at-home email support jobs do exist with this company.
➡️ List Companies Hire Email Support ⬅️
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