Work from home chat jobs 2021 hiring now. This tutorial show you become customer support, chat agent, text and where to get hired.
If you read the title of this article, you already know you can do online chat and get paid well from your home’s comfort.
After all, this is an excellent opportunity for you to interact with other people and solve their problems without using any phone so an absolute win-win situation.
In today’s article, we going to talk about work from home chat jobs by the end of this video, you will know how does it work? How much they pay you? And important of all is it really worth your time or not we about to find out so sit back relax and drink some coffee.
What does an online chat agent do?
They provide customer support through chat, it required you to communicate professionally using proper grammar, punctuation, and spelling.
Successful live chat agents should enjoy a fast-paced environment with little downtime in between. They should be able to multitask since they’ll often have multiple conversations going on at once.
All you need to be an online chat agent is a reliable internet connection, a computer, and possibly a phone and headset depending on the position. You’ll also find it easier to concentrate in an area that isn’t noisy.
Online chat jobs aren’t exactly the same as being a virtual assistant. VAs can support a wide range of activities, but a VA might also do customer support like answering emails and fulfilling orders.
As a virtual assistant, you might also make appointments, order supplies, or manage social media accounts. An online chat agent’s primary responsibility is to provide customer support.
How can earn money by chatting?
The way you earn money by chatting is going to differ depending on the specific job
And the company you working with. I will break it down for you:
1. Standard per hour or per minute
Like most part time or casual jobs, the hours you’re present (even virtually) are the hours you’re paid for.
2. Based on talk hours
This is clearly intended to motivate you to work more, as it means that you’ll only earn money by actually chatting to customers. However, you take a break you won’t get paid.
3. Commission based on sales
If you’re in a sales role, some companies will pay you a commission for each actual sale you make.
For example, I use Bluehost for hosting my website before I end the conversation, the rep always asks if I need other services like protection privacy or malware service so you don’t get hacked easily. If I agree to get the service then the rep gets the commission for doing upsell.
If you plan to create your own website Bluehost is reliable and their customer support is awesome. I will leave my affiliate link here.
4. Per session or per task rates
This is similar to talk hours in that you’ll receive a flat rate based on how many sessions you do or tasks you perform.
How much money can you make?
According to glassdoor.com
As I mention before, compensation for chatting jobs online is mostly based on performance or based on the amount of time spent with customers.
Depend on your experience and knowledge you can get pay anywhere between $10 – $50 per hour.
Here are some of the companies will pay your for chatting online:
#1 Asurion
This is a call center company. It hires work at home agents for both full-and part-time online chat positions.
They offering effective customer support is a massive part of their business model, which is why they’re always looking for potential workers to get paid to chat to customers.
The minimum age require is 16 years teenager can take advance this opportunity while they are studying.
They have over 19,000 employees across 55 countries around the world. They pay you around $10 – $12 per hour.
#2 Accodale Support
This company is a provider of outsourced call center services. They are regularly hires chat agents to work from virtual locations.
Accolade Support has a variety of different roles that you can consider. These include:
- Customer service representative
- Telemarketer
- Other sales roles
- Technical support
The pay will also differ depending on the type of position you’re hired for. You can earn around $10 to $12 per hour as a customer service.
However, for sales and telemarketing you can actually be paid on a commission basis, which can go up to about $100 per sale.
#3 The Chat Shop
They provide live chat outsourcing to companies who want to implement this service on their own sites. Like Accolade, this means that you could be responding to customers who have queries relating to all sorts of companies.
The work is broadly divided between customer service, tech support and sales. Also, they’re not only US-based, meaning that you can get paid to chat online from the UK too.
Here are some of the requirement you need:
- Two computer monitors
- The ability to type at least 65 WPM with above 97% accuracy
- Commit to a minimum number of hours (often 16 to 32 hours per week, including some weekends)
They’re also very upfront about the salary, with most positions paying you £10 per hour for those in the UK or $12 for those in the US.
#4 Premium Chat
This is the service that lets anyone talk to someone with some sort of name in their chosen industry – for a fee, of course.
It allows people like coaches, consultants and experts in any field whatsoever to charge for chat sessions. Some examples they list on their website include:
- Professional consulting or coaching sessions
- Counseling appointments
- The chance to talk to your favorite influencer
- Modeling
You can then choose the hours you’re available as well as the fee structure, which is either a flat fee per session or a per minute charge.
#5 Justanswer
They regularly hire live operators that provide answers to questions asked by different people.
This means you can get help from people that include:
- Tax and finance advisors
- Legal practitioners
- Mechanics
- Doctors, nurses and vets
- Electricians and plumbers
The answers that you are provide on this website must be professional and well-researched. You will use chat software to provide your answers.
JustAnswer pays you a percentage of all answers that are accepted. You can earn from $5 to $30 for each answer accepted. When you reach to $20 you can cash out through Paypal.
#6 FriendPC
You get paid to talk to someone just looking for a friend. And you can use almost any form of communication you can think of: text message, chat room, online call or even just a normal phone call.
It’s completely intimate but not sexual way and users are charged a small amount simply to sign up for the site, so you know they’re legit.
It’s completely free for those signing up to get paid to talk to lonely people, however, and you can be paid anywhere from $15 to $50 per hour, with average earnings likely to be around $20.
FriendPC also states that it can be used by people looking to learn a new skill or even to hire a life coach. Meaning that if you can offer these kinds of services, it may be a great way to make even more cash.
Here are some tips to make more money as a chat agent:
- If you have any areas of expertise, such as professional experience in a certain field or a second language, see if you can leverage that for a position that offers a higher salary.
- Some companies ask their chat operators to be available for night shifts so that customers can talk to someone at any time. Nightshift usually pays more and I know some of you guys are night owls. You should take advance of this.
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